---
title: General Information | Knowledge base
description: General
---

[Skip to content](https://support.careerist.com/knowledge/general-information#main-content)

English

Show submenu for translations

[Sign in](https://support.careerist.com/_hcms/mem/login?redirect_url=https%3A%2F%2Fsupport.careerist.com%2Fknowledge%2Fgeneral-information)

![crst128-1.png\]](https://support.careerist.com/hs-fs/hubfs/crst128-1.png?height=40&name=crst128-1.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [Sign in](https://support.careerist.com/_hcms/mem/login?redirect_url=https%3A%2F%2Fsupport.careerist.com%2Fknowledge%2Fgeneral-information)
- Go to main page

 Go to main page

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [Knowledge base](https://support.careerist.com/knowledge)
2. [General Information](https://support.careerist.com/knowledge/general-information)

# General Information

 General

## LMS

- [FAQ: Onboarding For Newly Enrolled Students](https://support.careerist.com/knowledge/all-you-need-to-know-about-the-onboarding-process)
- [How to Save the Link to Your Learning Space as a Shortcut and Bookmark](https://support.careerist.com/knowledge/how-to-save-the-link-to-your-learning-space-as-a-shortcut-and-bookmark)
- [Education Process: Guidelines for Students](https://support.careerist.com/knowledge/education-process-guidelines-for-students)
- [FAQs about the Learning Space](https://support.careerist.com/knowledge/faqs-about-the-learning-space)
- [How to Access Your Learning Space and Live Classes](https://support.careerist.com/knowledge/how-to-join-the-live-classes)
- [Having troubles Joining a slack channel?](https://support.careerist.com/knowledge/how-to-join-the-slack-channel)

See less ▼

## Certificate

- [When will I receive my certificate?](https://support.careerist.com/knowledge/when-do-i-receive-my-certificate)

## Finance Related

- [Clarifications about the Money back Guarantee](https://support.careerist.com/knowledge/clarifications-about-the-money-back-guarantee)
- [Payment Links, Invoices and Finance Related](https://support.careerist.com/knowledge/payment-links-invoices-and-finance-related)
- [Tax Deductions Related Queries](https://support.careerist.com/knowledge/tax-related-queries)
- [Referral Program FAQ](https://support.careerist.com/knowledge/referral-program-faq)
- [Requesting for a Refund](https://support.careerist.com/knowledge/faqs-about-refunds)

## Password Reset

- [How to reset your password](https://support.careerist.com/knowledge/how-to-reset-your-passcode)

## Support team

- [How to contact our support team](https://support.careerist.com/knowledge/how-to-contact-our-support-team-for-assistance)

## Webinar

- [Frequently asked questions about the webinar](https://support.careerist.com/knowledge/faq-about-the-webinar)

## Joining a new batch

- [Can I join a new batch of course at a later date?](https://support.careerist.com/knowledge/can-i-join-a-new-batch-of-lessons-at-a-later-date)

- [Career Coaching](https://support.careerist.com/knowledge/career-coaching#main-content)
  
  
  
  
  
    - [Overview](https://support.careerist.com/knowledge/career-coaching#overview)
- [General Information](https://support.careerist.com/knowledge/general-information#main-content)
  
  
  
  
  
    - [LMS](https://support.careerist.com/knowledge/general-information#lms)
    - [Certificate](https://support.careerist.com/knowledge/general-information#certificate)
    - [Finance Related](https://support.careerist.com/knowledge/general-information#finance-related)
    - [Password Reset](https://support.careerist.com/knowledge/general-information#password-reset)
    - [Support team](https://support.careerist.com/knowledge/general-information#support-team)
    - [Webinar](https://support.careerist.com/knowledge/general-information#webinar)
    - [Joining a new batch](https://support.careerist.com/knowledge/general-information#joining-a-new-batch)
- [Internship](https://support.careerist.com/knowledge/internship#main-content)
  
  
  
  
  
    - [Open Project](https://support.careerist.com/knowledge/internship#open-project)
    - [Overview](https://support.careerist.com/knowledge/internship#overview)
- [Job Search Tools](https://support.careerist.com/knowledge/job-search-tools#main-content)
  
  
  
  
  
    - [Activity](https://support.careerist.com/knowledge/job-search-tools#activity)
    - [Cover letter](https://support.careerist.com/knowledge/job-search-tools#cover-letter)
    - [Extension](https://support.careerist.com/knowledge/job-search-tools#extension)
    - [Job boards](https://support.careerist.com/knowledge/job-search-tools#job-boards)
    - [Job search](https://support.careerist.com/knowledge/job-search-tools#job-search)
    - [Job Tracker](https://support.careerist.com/knowledge/job-search-tools#job-tracker)
    - [Mobile version](https://support.careerist.com/knowledge/job-search-tools#mobile-version)
    - [Onboarding](https://support.careerist.com/knowledge/job-search-tools#onboarding)
    - [Profile](https://support.careerist.com/knowledge/job-search-tools#profile)
- [Courses FAQ](https://support.careerist.com/knowledge/courses-faq#main-content)
  
  
  
  
  
    - [MQA](https://support.careerist.com/knowledge/courses-faq#mqa)
    - [Python](https://support.careerist.com/knowledge/courses-faq#python)

[![Chill listening crop-3](https://support.careerist.com/hs-fs/hubfs/crst128-2.png?width=24&height=24&name=crst128-2.png "Chill listening crop-3")](http://careerist.com)

Copyright © 2026, Careerist Inc.